Practice management or EHR
Scheduling, appointment status, provider rosters, visit totals, payer mix, and sometimes quality or patient-experience summaries.
Metric source guide
Where to find your practice metrics.
AileronMD does not need a direct connection to your systems. Use standard monthly reports, enter the aggregate values, or upload the CSV template.
Billing or RCM
Collections, charges, adjustments, Days in A/R, aging, allowed amounts, and reimbursement summaries.
Accounting
Operating expenses, net revenue, payroll totals, and one-time transactions that may distort a month.
Payroll or HR
Staff and provider FTEs, turnover, training expense, and staffing changes that need operational context.
Scheduling
Third-next-available, no-show rate, and utilized time compared with available scheduled time.
Patient experience tools
Aggregate satisfaction results only. Never export comments or records containing patient identifiers.
The current 16-metric intake
Use the same reporting period and definition each month. If a value is unavailable, leave it blank rather than estimating it.
Revenue Cycle
- Revenue per Provider
Total monthly revenue divided by number of full-time-equivalent providers.
Likely source: EHR Revenue Report ÷ # of FTE providers
- Days in Accounts Receivable (A/R)
Average number of days from charge to collection.
Likely source: EHR A/R Aging Report
- Net Collection Rate
Collections as a percentage of charges, after contractual adjustments.
Likely source: (Collections ÷ Charges) × 100
- Contractual Adjustment Rate
Adjustments as a percentage of gross revenue.
Likely source: (Adjustments ÷ Gross Revenue) × 100
Payer Contracts
- Insurance Mix (% Commercial)
Share of revenue from commercial payers.
Likely source: EHR Payer Mix Report
- Average Reimbursement Rate
Average allowed amount divided by gross charge.
Likely source: EHR Payer Contracts
Scheduling & Access
- Third Next Available Appointment
Average days until the third available appointment slot.
Likely source: EHR Scheduling Report
- No-Show Rate
Share of appointments where the patient did not arrive.
Likely source: (No-Shows ÷ Total Appointments) × 100
- Scheduling Efficiency
Provider-utilized time as a share of available scheduled time.
Likely source: (Scheduled Hours ÷ Available Hours) × 100
People & Staffing
- Staff-to-Provider Ratio
Total FTE staff divided by total FTE providers.
Likely source: EHR Staffing Report
- Provider Turnover Rate
Annualized share of providers who have left.
Likely source: Trailing-12-month separations ÷ avg. providers
- Staff Training Investment
Training budget as a share of total payroll.
Likely source: Training $ ÷ Total Payroll × 100
Overhead
- Operating Expense Ratio
Operating expenses as a share of net revenue.
Likely source: Operating Expenses ÷ Net Revenue × 100
- Cost per Patient Visit
Total operating expenses divided by total patient visits.
Likely source: Op. Expenses ÷ Total Visits
Resilience
- Patient Satisfaction Score
Average patient satisfaction score (out of 5).
Likely source: Press Ganey or in-EHR survey
- Quality Compliance Rate
Share of quality measures in compliance.
Likely source: Compliant measures ÷ Total measures × 100
Before you submit
Remove patient-identifiable information, note unusual transactions or staffing events, and check that every metric covers the selected month. AileronMD accepts aggregate business data only.
See how the metrics become a briefing